Ticketing System – RiskGuardian360 Federal Compliance AI2024-04-05T21:27:46+00:00

stay transparent in your compliance journey

Sustain compliance by utilizing an integrated Ticketing System closely linked with Project Management and GRC.

RiskGuardian360 serves as a comprehensive solution for efficiently ingesting and managing all security alerts and vulnerability findings. It automates the process of creating and assigning tasks in response to these alerts, ensuring that compliance requirements are met.

POA&M Management

RiskGuardian360 is specifically designed to streamline the process of managing POA&Ms in the context of FedRAMP compliance. Its specialized tools and functionalities are aligned with FedRAMP requirements, making it easier for customers to track, prioritize, and address security vulnerabilities and remediation efforts effectively.

Export for FedRAMP Reporting

RG360 offers a specialized ticketing system tailored for managing POA&M’s, providing customers with efficient tracking, prioritization, and resolution of security vulnerabilities in line with POA&M requirements. Seamlessly export directly into a FedRAMP POA&M format, ensuring compliance while saving time and effort in documentation preparation. By choosing RG360, customers gain a comprehensive solution that not only simplifies POA&M management but also enhances overall risk management processes, empowering organizations to proactively address security risks, maintain compliance, and bolster their cybersecurity posture.

Managing Complex Federal Compliance Landscape with a Unified Ticketing System.

Tasks, Tools and Application Alerts

Alerts are automatically translated into tasks and assigned based on predefined user rules, guaranteeing that all alerts are promptly addressed and investigated.

Plan of Actions & Milestones

Incorporated NIST security controls into categorized templates aligned with specific compliance frameworks.

Vulnerabilities Management

Each security tool employed to adhere to the security framework will be treated as a task to be managed.

Unified Platform for compliance

Keep updated on your compliance journey with the help RiskGuardian360 ticketing system.

RiskGuardian360 provides the entire team with valuable visibility into the nature and status of each issue, promoting a collaborative approach to incident resolution. This centralized platform not only streamlines compliance efforts but also empowers the team to address security concerns more effectively and in a well-coordinated manner.

Alerts into Tickets
Alerts and Tickets are linked to tools and projects.
User Assignment for Tickets
Allowing teams to efficiently track and manage compliance-related tasks.
Collaborative Issue Resolution
Work on Issues together and add secondary users to the ticket.
Ticket Delegations
Work cross departmental and delegate tickets to other members on the team.
SLA (Service Level Agreements)
Measured upon a SLA
Ticketing Reports
Review high level reports of tickets, timelines and tracking.
POA&M Integration
Tickets are tightly integrated into a POAM.
Project Management
Project Management Frameworks integrated into one single platform.

Empowering Compliance, Unifying Success!

Centralized Tracking

RiskGuardian360 provides a centralized platform to track and manage security incidents, vulnerabilities, and compliance tasks, which is essential for maintaining a clear record of ongoing activities.

Streamlined Incident Management

Helps streamline incident reporting and response, ensuring that any potential security threats are addressed promptly and efficiently.

Communications & Collaborations

Enhances communication and fosters collaboration among team members and agencies working together to tackle complex compliance challenges within the NIST cybersecurity framework.

Automated Workflows

Facilitate the management of routine tasks and processes, reducing manual effort and minimizing human error.

Audit Trail

Maintains a detailed audit trail to maintain compliance and providing a record of all actions taken in response to all incidents.

Prioritization

Tickets are categorized and prioritized, enabling organizations to focus on critical issues that align with Federal security standards.

Role-based Access

Role-based access control that ensures only authorized personnel can access, update, and close tickets related to sensitive compliance issues.

Reporting & Analytics

Quick easy reports and analytic capabilities that provide insights into incident trends, response times, and compliance performance, aiding in proactive decision-making.

Document Management

Store and manage documents related to compliance, enabling easy access to necessary materials during audits and assessments.

Ready to centralize & streamline your federal compliance initiative?

We offer a 30 day free trial and strongly encourage every client to experience our application. We recognize the intricacies of Federal Compliance and have streamlined the process using AI for your convenience.

Frequently Asked Questions

RiskGuardian360 Introduction2023-12-19T23:04:55+00:00
Auditors2023-11-16T23:38:29+00:00

Auditors will have read and able to generate reports.

We have worked with numerous auditors and what we have recommended to them was to use our “Inspector”, our chatbot trained and contained within the system to be able to query and answer any question related to the project.

A real life use case:

User:  Show me what has been completed in the “AC security controls”?

Inspector will crawl through the database, find all the answers and present the answers in an understandable format.

User:  Does the AC security controls in this FedRAMP Moderate SSP lack any artifacts or evidence?

Within a minute, Inspector will come back with an intelligent response outlining what has been collected and the auditor can either determine if it requires more or not.

RiskGuardian360 is a System of Records and Intelligence that utilize NLP to properly answer questions.

Project Managers2023-11-15T03:26:18+00:00

Project Owners or Project Managers will automatically be assigned the administrator role.

PM’s will be able to:

  • Create projects
  • Create / delete users
  • Reset passwords
  • Create / modify / delete tasks
  • Assign tasks
  • Generate reports
  • Landing Project Management page
  • Audit Tasks
  • Add / change / delete / rewrite tickets
  • Get an overall view of tickets
FedRAMP Rev 5 New Requirements2023-10-25T05:08:20+00:00

CA-7 – Continuous Monitoring

CSOs authorized via the Agency path with more than one agency ATO are now obligated to conduct joint monthly Continuous Monitoring (ConMon) meetings involving all agencies.

SC-8, SC-8 (1), SC-13, and SC-28

Mandates the utilization of 140-2 FIPS-validated or NSA-approved cryptography for encrypting ALL data-at-rest and data-in-transit.

CM-6 – Configuration Settings

Requires adherence to DoD Security Technical Implementation Guides (STIGs), though it accepts CIS Level 2 benchmarks if a STIG is unavailable. This is a departure from Rev 4, which only mandated CIS Level 1 benchmarks.

NOTE: According to the Center for Internet Security, the Level 1 profile is considered a fundamental recommendation with manageable performance impact and swift implementation. Conversely, the Level 2 Profile is viewed as a “defense in depth” measure, ideal for security-critical environments, but potentially carrying significant organizational impact if not implemented carefully.

SC-7(b) – Boundary Protection

Demands subnet isolation for both public and private system components.

For further details, please refer to the FedRAMP subnets whitepaper.

We consider ourselves privileged to collaborate with these exceptional partners.

Go to Top